Troubleshooting tips with your web browser:
- Try another web browser (Google Chrome, Firefox, Safari). Sometimes using another web browser alleviates the issue you are having when trying to connect.
- Clear your "cache," stored website data. To do this, please visit http://www.refreshyourcache.com/en/home/ to locate instructions on how to clear your cache for your particular web browser. Once you've cleared your cache, please close and re-open your browser. Then, go to https://app.wordoflifeseries.org and login.
- Make sure all other programs and windows are closed out on your computer to strengthen the connection to Word of Life.
- You may also test your Internet connection by following the steps below:
Please run a speed test on the browser you are currently accessing Word of Life from. Go to google.com > Type 'speed test' into the search bar > click the blue 'RUN SPEED TEST'
Once you have done the speed test on the browser you are currently using, please try another browser to access Word of Life.
- Open a different browser
- Run another speed test and note if there are any differences from browser to browser
- Open https://app.wordoflifeseries.org and go to the same place you received the 'Technical Difficulties' warning
Thank you for using the Word of Life Series and may God richly bless you!